Grossunternehmen |
6000 Angestellte (Schweiz) |
| Temporär: Nein | Pensum: 80 - 100% |
| Baden-Dattwil, Aargau | Sprache: en |
| Homepage |
Digital Platform Specialist - RDS (80-100%)
Take your next career step at ABB with a global team that is energizing the transformation of society and industry to
achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across
all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where
each and every one of us, individually and collectively, welcomes and celebrates individual differences.
We are looking to appoint a Digital Platform Specialist for remote diagnostic services (RDS). Combining the aspects of
cyber security, remote connectivity and advanced remote monitoring, our technical support services are used by
customers around the world. In this role, you will be the key point of contact for remote diagnostic services, focusing
mainly on large drive systems. Do your credentials include well-developed organizational and multitasking skills as
well as the ability to work independently in a fast-paced environment? This is your opportunity to make a genuine
difference to our business and develop your own career at the same time. Let’s write the future. Together.
This position reports to
Digital Platform Operations Manager
Your responsibilities
- Perform remote diagnostic services for our customers and provide high-end technical support within the service as
well as cross department
- Collect and analyze data and generate reports for remote diagnostic services in order to ensure uninterrupted
operations at customer sites
- Follow up and track recommended actions with customers and within ABB departments focused on delivering
best-in-class services
- Set up the configuration of remote diagnostic services, in addition to updating and maintaining Service and
Installed Base database (related to remote connectivity)
- Assist in the development, documentation, and optimization of ABB service operations processes and help to refine
and evolve service offering to best meet customer needs
- Support Service Product Development and Sales teams in order to maintain the existing service business and generate
opportunities to further grow and expand
Your background
- B.Sc/M.Sc in Electrical Engineering, Software Engineering, or equivalent (graduates welcome)
- High degree of proficiency in using MS office and Windows OS environment
- Software and web development skills are an advantage (C#, JavaScript, Angular, Python etc.)
- Self-starting abilities and excellent organizational skills as well as drive and integrity
- Knowledge of Azure DevOps are desirable
- Fluent command of English; German and/or Spanish would be an asset
Benefits
- Canteen
- Childcare
- Flexible work practices
More about us
Process Industries division delivers complete electrification and automation solutions, industry-specific products and
lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and
control make our customers get more out of their investment; digitalization solutions including collaborative
operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs.
Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp
& Paper, Metals, Aluminum and Cement and Food and Beverage. We look forward to receiving your application. The
recruiting process is being led by Ceren Oezen, Talent Partner at ABB Switzerland Ltd. If you want to discover more
about ABB, take another look at our website www.abb.com. ABB Privacy Policy:
https://new.abb.com/privacy-notice/candidate